• We visit people on a one to one basis in their own homes or here at Eastbourne Mencap.
• We offer emotional support.
• We support people to self advocate.
• We advocate on people's behalf when appropriate.
• We provide a mediation role when relationships have been damaged with other Service Providers, and ensure vital services continue to be delivered.
• We link people to both voluntary and statutory agencies when necessary and liaise with these agencies on behalf of families.
• We provide support in finding carers' services where necessary.
• We provide support in bad times and encouragement in good times.
• We provide information to people on available services and how to access them in a way that is straightforward, uncomplicated non-jargonistic.
• We offer opportunities to families to partake in consultation processes to shape the future of services they receive.
• We provide social, leisure opportunities though our day services and regular social opportunities. |